When an organization goes through a collective layoff or a significant workforce reduction, it is essential to provide tailored support to those who are leaving. Yet it is equally important not to forget those who remain. These employees—often referred to as “survivors”—also face a period of turbulence, though it is sometimes less visible. This phenomenon, known as survivor syndrome, deserves particular attention from HR professionals and managers.
Survivor syndrome refers to the emotional and behavioral reactions of employees who keep their jobs after a mass layoff. These employees often experience a mix of contradictory emotions: relief, guilt, anxiety, anger, and a loss of bearings.
While the term survivor may not be the most positive, it is widely used in HR literature to describe those who remain in their roles after a round of layoffs.
Research conducted in organizations and through workplace surveys shows that employees who remain after layoffs frequently report lower morale, disengagement, and decreased motivation. Studies in occupational psychology also suggest that survivor syndrome can lead to long-term psychological distress if organizations fail to act proactively.
Ignoring survivor syndrome risks amplifying the negative consequences of layoffs. North American studies indicate that companies that neglect the needs of their remaining employees often face significant drops in productivity, collapsing morale, and increased voluntary turnover.
On the other hand, when HR and managers take the time to listen, reassure, and support the remaining workforce, they foster healthier recovery, stronger organizational resilience, and improved team engagement.
Some frequent responses observed among employees who “survive” a layoff include:
These reactions can directly affect performance, workplace relationships, and talent retention.
In the weeks following a collective layoff, HR and managers may observe signals such as:
These signs may go unnoticed unless managers actively look for them, yet they often foreshadow a deeper loss of motivation or even imminent departures.
Several practices can help mitigate the effects of survivor syndrome:
Survivor syndrome is a human, predictable, and understandable response. It is not a refusal to collaborate or a lack of goodwill, but rather a direct consequence of organizational change. By recognizing it, companies can put in place more human and effective HR strategies.
Key Takeaways: