When an organization is going through a period of change or restructuring, some decisions, although unavoidable, carry a deeply human dimension. Layoffs are among those sensitive moments when an organization’s values are put to the test.
In this context, offering career guidance services—more commonly known as career transition services—is not simply a compassionate gesture. It is a responsible management practice recognized for its positive impact on both affected employees and the organization.
Career guidance refers to the support provided to someone following a job loss. Contrary to what is sometimes assumed, it is not limited to emotional support or assistance with résumé writing.
It is a structured process led by professionals who specialize in career management and who help individuals:
Terms such as “post-employment career guidance” or “layoff reorientation services” may be used to describe this type of support. However, in the human resources field, these services are more commonly referred to as career transition programs.
Career transition programs are now considered one of the most effective ways to support employees after a layoff.
They are based on a comprehensive approach that is both human-centred and strategic, addressing several important needs.
The need for personalized support
Each person experiences transition at their own pace. A career transition coach helps the participant clarify their goals, rebuild confidence and develop a concrete action plan.
The need for tools and structure
Programs may include training modules, workshops, online resources and professional document templates, including résumés, cover letters and LinkedIn profiles.
The need for networking and renewed momentum
In addition to individual coaching, opportunities to connect with other professionals or participate in group activities can help accelerate the job-search process.
At Leduc RH, these elements are reflected in customized career transition programs that combine personalized support, group sessions and access to the Momentum™ digital resource portal.
Career transition and reclassification assistance are sometimes used interchangeably, but they do not refer to exactly the same process.
Reclassification assistance is often associated with collective layoffs governed by legislation, particularly when a reclassification assistance committee is established under section 84.0.10 of Québec’s Act respecting labour standards.
Career guidance or career transition applies more broadly, including in the context of individual departures, and places greater emphasis on the participant’s personal and professional development.
In both cases, the objective remains the same: helping the individual move forward.
A career transition coach acts as a genuine thought partner.
Their role is not limited to providing technical advice. They help participants develop a new understanding of their career journey and determine what they want to pursue next.
Their approach is based on:
A certified coach or organizational psychologist may also use personality assessment tools to provide additional insight into the participant’s leadership style, values and sources of motivation.
Ideally, career transition support should be introduced at the time of the layoff announcement.
This helps prevent an extended period of uncertainty and allows the individual to direct their energy toward a constructive process more quickly.
Organizations can choose from several program formats:
Short program, such as QuickStart: Designed to support a rapid return to action following a job loss.
Professional or Management program: Combines coaching, workshops and access to digital resources.
Executive program: Designed for senior leaders and includes more in-depth support related to strategic repositioning and leadership.
This range of programs allows the service to be adapted to the participant’s profile and the circumstances surrounding the layoff.
Career guidance services following a layoff do not benefit employees alone. They also contribute to a stronger organizational culture.
Organizations that offer this type of support:
In other words, career transition support is not simply an expense. It is an investment in human capital.
Offering career guidance or career transition services after a layoff means choosing to place people at the centre of change.
It recognizes that the end of employment does not have to represent the end of a professional journey, but can instead mark the beginning of a new direction.
For employees, this support creates an opportunity to redefine themselves, envision what comes next and reconnect with a sense of purpose in their careers.